FAQs
What wood are our products made out of?
Our products are made from UK foraged wood. All of our other products are made from sustainably sourced, FSC certified timber.
What paints do you use?
We use toxic free acrylic paints and sealer.
Are Our Products waterproof?
Our Products cannot be submerged in water as they are wooden. They will withstand a certain degree of moisture.
Are Our Products toddler proof?
Buddies and all of our products are UKCA tested and safe for toddlers to use. However, Buddies are not a teething toy and a risk assessment should always be carried out when using small toys with children under the age of 3.
Where are your products made?
Our products are all made in the Buddy workshop situated in Wiltshire.
Do you make custom/ bespoke orders?
Yes. We love to bring your ideas to life and create bespoke products. Please see our ‘Custom Orders’ page for more details.
How do you take care of your products?
If your Buddies, Buddy Sticks or Little Lodges get a little messy on their adventures, start first by giving them a little wipe over with a damp cloth. This is usually all they need to keep them looking their best!
If they are still a tad grubby then mild dish soap diluted in water (in a spray bottle preferably) is a Buddy’s shampoo of choice! Wood has a natural antibacterial nature, so they are usually not effected by germs as much as plastic toys.
No Buddies in the bathtub! They don’t like being soaked or immersed in water. Just spray, wipe with a cloth and then air dry.
Drying in the outdoors on a mild day is great. It speeds up the drying process and Buddies love it as the fresh air and sunlight is a natural way to kill more germs. However, direct or strong sunlight can cause Buddies to fade and crack!
Think about how and where you put your Buddies ‘to bed’. They like being in a dry, airy environment like a basket or on a shelf. They don’t like being packed tightly in a box near any heat sources such as a radiator! This may cause two Buddies to cling to each other in sheer panic!
How long to custom orders take to make?
We aim to create and dispatch all custom orders within 2 weeks.